Coaching leadership training in High-Tech Settings: An Analysis of a Coaching leadership program in the Swedish Telecom Industry
M Ricciardi, J Schaller, D Garcia, T Archer The International Journal of Mentoring and Coaching: Published by the European Mentoring & Coaching Council (EMCC) 2015
There is a continuous need for empirical evidence regarding the impact and experience of coaching leadership. The purpose of this study was to describe the effects from a coaching leadership program. The results indicated that the majority of the participants in the program used the skills acquired during the program (e.g., communication skills, feedback giving/receiving) as part of their managerial practices. Female managers and managers with less leadership experience reported a major improvement in communication skills compared to males and more experienced managers, respectively. The study contributes to the empirical examination of coaching practices in a Swedish Telecom Industry operating globally. Future research may need to explore further how to design programs that engage diverse groups of managers in multicultural settings.